Refund Eligibility

We only provide refunds in the following cases:

• Technical Issues: If our service fails to work due to technical errors on our end, and we are unable to resolve the issue within 7 days.
• Duplicate Payment: If you have been charged twice for the same subscription.
• Unauthorized Transaction: If your payment was made without your consent and is proven to be fraudulent.

Non-Refundable Cases

• If the issue is related to your internet connection, device compatibility, or third-party applications.
• If you fail to follow the setup instructions provided by our team.
• If you purchase a long-term plan and later decide to cancel it.
• If you request a refund after using the service for more than half of its duration.
• If your account was banned due to a violation of our Terms of Service, including account sharing or misuse.

 Trial Period Recommendation

We strongly recommend that users request a free trial before making a purchase. This allows you to test the service and ensure compatibility with your device and network before committing to a subscription.

 Partial Refunds & Processing Time

• If a refund is approved for a subscription purchased within 7 days, a partial refund may be issued based on the usage period.
• Refunds typically take 5–7 business days to be processed by our payment providers. We do not control this timeframe, as it depends on banks and payment gateways.
• All refunds will be processed to the original payment method used for the transaction.

 Refund Request Procedure

To request a refund, you must:

1. Submit a Refund Request via email at [email protected] within 7 days of purchase.
2. Provide your order details, including transaction ID and reason for the refund.
3. Our support team will review the request and respond within 24-48 hours.

 Chargebacks & Disputes

• Filing a chargeback or payment dispute without first contacting our support team may result in permanent suspension of your account.
• We reserve the right to deny service to users who engage in fraudulent chargebacks.

By purchasing a subscription from BestSubscriptionIPTV, you agree to this Refund Policy. If you have any questions, please contact us at:

• 📩 Email: [email protected]